Last updated: October 13, 2025
Your privacy is important to us. It is SZNS Solutions LLC's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://web3pay.szns.solutions (the "Portal"), and other sites we own and operate.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, blockchain wallet addresses, transaction information, and even information about how you use a website or online service.
In the event our Portal contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our Portal.
Information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.
"Voluntarily provided" information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
"Automatically collected" information refers to any information automatically sent by your devices in the course of accessing our products and services.
When you visit our Portal, our servers may automatically log the standard data provided by your web browser. It may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, device identifiers, operating system information, and other details about your visit.
Additionally, if you encounter certain errors while using the Portal, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
We collect personal data through both our Portal and our payment processing services. The types of personal information we collect include:
Portal Registration and Account Data:
- Full name
- Email address
- Password
- Company name
- Business identification numbers
- Tax identification information
- Phone number
- Mailing address
- Billing address
Payment and Transaction Data:
- Cryptocurrency wallet addresses (all types including but not limited to Bitcoin, Ethereum, and other blockchain addresses)
- Transaction hashes and blockchain transaction data
- Payment amounts and currency types
- Invoice details and payment history
- Bank account information (if applicable)
- Credit card information (if applicable)
- Payment processor account details
- Transaction timestamps and metadata
- Shipping addresses (when applicable)
- Billing contact information
Web3 and Blockchain Data:
- Wallet connection data
- Digital signatures
- Smart contract interaction data
- On-chain transaction history
- Token holdings and balances (when relevant to transactions)
- Gas fees and transaction costs
- Network and chain identifiers
- Any other blockchain-related identifiers or metadata
Customer Communication Data:
- Support tickets and correspondence
- Chat logs and messages
- Email communications
- Phone call recordings (where legally permitted and with notice)
- Survey responses
- Feedback and reviews
- Any information you provide in "free text" boxes in our forms
Business Information:
- Company details and corporate structure
- Business type and industry
- Annual revenue and financial information
- Number of employees
- Business relationships and affiliations
- Vendor and contractor information
- References and business contacts
Usage and Behavioral Data:
- Pages viewed and features used
- Time spent on pages
- Click patterns and navigation paths
- Search queries within the Portal
- Feature preferences and settings
- Device and browser fingerprinting data
- Session recordings and replays
- Heatmap and scroll tracking data
Location Data:
- IP-based geolocation
- GPS coordinates (if provided via mobile device)
- Time zone
- Country, state, and city information
- Language preferences
Marketing and Analytics Data:
- Marketing campaign responses
- Referral sources
- Attribution data
- Social media interactions
- Conference and event attendance
- Newsletter subscriptions and engagement metrics
We may also collect other information you choose to provide through any interaction with our Portal, services, or representatives, including information shared through third-party integrations, APIs, or partner platforms.
In addition to the information listed above, our systems automatically collect:
- Cookies and similar tracking technologies data
- Web beacons and pixel tags data
- Local storage data
- Session data
- Device identifiers (including advertising IDs)
- Network information
- Performance metrics
- Error logs and crash reports
- Security event logs
- Audit trails
Transaction data refers to data that accumulates over the normal course of operation on our platform. This may include transaction records, stored files, user profiles, analytics data, business intelligence metrics, customer behavior patterns, financial data, invoice records, payment histories, dispute information, refund records, and other types of information created or generated as users interact with our services.
This transaction data may be retained indefinitely for business operations, analytics, financial reporting, compliance, and any other business purposes.
We collect and use your personal information when we have a legitimate reason for doing so, including but not limited to:
- Contractual necessity: To provide our services and fulfill our contractual obligations to you
- Legitimate business interests: Including business operations, service improvement, fraud prevention, security, marketing, research and development, analytics, and business growth
- Legal compliance: To comply with applicable laws, regulations, legal processes, and governmental requests
- Consent: Where you have provided consent (which you may withdraw at any time)
- Vital interests: To protect your vital interests or those of others
- Public interest: Where processing is necessary for tasks carried out in the public interest
We reserve the right to collect and process personal information that is reasonably necessary or useful for our business operations, even if not explicitly listed in this policy.
We may collect personal information from you when you do any of the following on our Portal:
- Register for an account
- Make a payment or submit an invoice
- Connect a cryptocurrency wallet
- Sign blockchain transactions
- Use a mobile device or web browser to access our content
- Contact us via email, social media, phone, or any similar technologies
- Interact with our support team
- Participate in surveys, promotions, or research studies
- Attend events where we are present
- Engage with our marketing materials
- Visit our facilities or locations
- Interact with our partners or affiliates who share information with us
- Use any features or functionality of our Portal
We may collect, hold, use, and disclose information for any lawful business purpose, including but not limited to:
- Providing you with our Portal's core features and services
- Processing payments and managing invoices
- Facilitating cryptocurrency transactions
- Verifying your identity and preventing fraud
- Securing our systems and detecting security threats
- Maintaining transaction records and audit trails
- Complying with financial regulations and reporting requirements
- Analyzing usage patterns and improving our services
- Developing new products and features
- Conducting research and analytics
- Marketing our services to you and others
- Personalizing your experience
- Communicating with you about your account, transactions, and our services
- Providing customer support
- Enforcing our terms and conditions
- Protecting our legal rights and interests
- Resolving disputes
- Business planning and strategy
- Financial reporting and accounting
- Training our staff and improving operations
- Aggregate reporting and benchmarking
- Archival and backup purposes
We may combine voluntarily provided and automatically collected personal information with:
- General information or research data from other sources (both public and private)
- Information from data brokers and enrichment services
- Information from our business partners and affiliates
- Public blockchain data
- Social media data
- Information from marketing databases
- Information from credit agencies and financial data providers
- Any other information we deem relevant to our business purposes
This combined information helps us provide enhanced services, improve our offerings, better understand our customers, and operate our business effectively.
Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States and other jurisdictions where our service providers operate. These countries may have data protection laws that differ from those of your country. By using our services, you consent to such transfers.
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
We employ various security measures including:
- Encryption of data in transit and at rest (where feasible)
- Access controls and authentication measures
- Regular security assessments and audits
- Employee training on data protection
- Incident response procedures
- Backup and disaster recovery systems
However, we cannot guarantee absolute data security, as no method of electronic transmission or storage is 100% secure. You acknowledge and accept the inherent security risks of Internet and blockchain transactions.
You are responsible for:
- Selecting secure passwords and maintaining their confidentiality
- Safeguarding your account credentials
- Securing your devices and wallet access
- Ensuring the security of your own information within the bounds of our services
- Promptly notifying us of any unauthorized access
We are not liable for any unauthorized access to your account or information resulting from your failure to maintain security, except where required by law.
If you wish to request the deletion of your personal data, please contact us at legal@szns.solutions. However, we reserve the right to retain information as necessary for our legitimate business interests, legal obligations, and as otherwise permitted by law.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, including:
- For the duration your account exists on our system
- To comply with legal, tax, accounting, and regulatory obligations
- To establish, exercise, or defend legal claims
- For archiving purposes in the public interest, or for scientific, historical research, or statistical purposes
- For business operations, analytics, and strategic planning
- To detect and prevent fraud or security incidents
- For backup and disaster recovery purposes
- For any other legitimate business purpose
Even after you request deletion, we may retain certain information:
- In backup systems for a reasonable period
- In anonymized or aggregated form indefinitely
- As required by law or regulation
- As necessary for ongoing business relationships
- For compliance and audit purposes
Transaction data, particularly blockchain transactions, may be permanently recorded on public ledgers and cannot be deleted.
We do not knowingly market our services to children under the age of 18, and we do not knowingly collect personal information from children under 18 without parental consent. Our Portal and services are intended for business and commercial use by adults. If you are under 18, you should not use our Portal or provide any personal information to us without parental supervision and consent.
If we discover that we have collected information from a child under 18 without proper consent, we will take steps to delete that information, unless we are required to retain it by law.
We may disclose personal information to:
- A parent, subsidiary, or affiliate of our company
- Third-party service providers for the purpose of enabling them to provide their services, including but not limited to:
- IT service providers
- Cloud hosting and server providers
- Data storage and database providers
- Blockchain infrastructure providers
- Payment processors and financial service providers
- Analytics and data analysis providers
- Marketing and advertising platforms
- Customer relationship management (CRM) providers
- Communication and email service providers
- Customer support platforms
- Security and fraud prevention services
- Identity verification services
- Legal and compliance advisors
- Accounting and tax advisors
- Business intelligence and research providers
- Data enrichment services
- Our employees, contractors, agents, and related entities
- Our existing or potential business partners, investors, or acquirers
- Cryptocurrency exchanges and wallet providers
- Banks and financial institutions
- Payment networks and processors (including credit card networks)
- Credit reporting agencies and credit bureaus
- Collection agencies
- Professional advisors including lawyers, accountants, and auditors
- Insurance providers
- Government agencies, regulators, and law enforcement as required or permitted by law
- Courts, tribunals, and regulatory authorities
- Third parties in connection with legal proceedings or to establish, exercise, or defend legal rights
- Third parties for marketing, advertising, and analytics purposes
- Social media platforms and advertising networks
- Anyone you authorize us to share information with
- Parties involved in business transfers (see below)
- Any other third parties where we have a legitimate business reason for disclosure or where required or permitted by law
We may share your information with these parties for any purpose related to our business operations, including but not limited to service delivery, marketing, analytics, compliance, and business development.
Third parties we currently use or may use include:
- Analytics providers: Services that help us collect and analyze data about user interactions, behavior patterns, and Portal performance
- Payment processors: Services that process cryptocurrency, credit card, ACH, wire transfers, and other payment types
- Blockchain service providers: Node operators, blockchain explorers, wallet services, and other Web3 infrastructure
- Sales & marketing tools: CRM systems, email platforms, marketing automation, lead generation, and campaign management tools
- Social media platforms: Facebook, Twitter, LinkedIn, Instagram, and other platforms for engagement and advertising
- Advertising services: Ad networks, demand-side platforms, retargeting services, and ad measurement tools
- Communication tools: Email, chat, video conferencing, SMS, and phone services
- Data processing services: Cloud computing, data warehouses, ETL tools, and data pipeline services
- Data enrichment services: Services that supplement our data with additional business, demographic, or behavioral information
- Website optimization services: A/B testing, session replay, heatmapping, and conversion optimization tools
- Security providers: Fraud detection, DDoS protection, vulnerability scanning, and threat intelligence services
- Compliance and KYC/AML providers: Identity verification, sanctions screening, and compliance monitoring services
- Business intelligence tools: Reporting, dashboards, and analytics platforms
- Customer support platforms: Ticketing systems, knowledge bases, and support chat tools
This list is not exhaustive, and we may engage additional service providers as our business needs evolve.
If we or our assets are acquired by a third party, or in the event of a merger, consolidation, restructuring, sale of substantially all our assets, bankruptcy, or similar business transaction or legal proceeding, we may transfer all information we hold, including your personal information, to the acquiring or successor entity.
You acknowledge and agree that such transfers may occur, and that any parties who acquire us or our assets may continue to use your personal information as set forth in this policy or as otherwise permitted by law. We will not require the acquiring party to maintain the same privacy commitments, though they will be required to comply with applicable law.
Your Choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us; however, if you do not, it may significantly affect your use of our Portal and the services we offer. Some features and services may be completely unavailable without providing requested information.
Information from Third Parties: If we receive personal information about you from a third party, we will protect and use it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person's consent to provide the personal information to us and for us to use it in accordance with this policy.
Marketing Permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. However, we may continue to send you transactional or account-related communications.
Access: You may request details of the personal information that we hold about you, subject to applicable law and our verification of your identity.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date, unless we have a legitimate reason to maintain the information as-is.
Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information, except where permitted by law. Unless your personal information is required to provide you with a particular service (for example, processing transaction data or verifying identity), we will not deny you goods or services, charge you different prices or rates for goods or services, or provide you with a different level or quality of goods or services solely because you exercised your privacy rights.
Notification of Data Breaches: We will comply with laws applicable to us in respect of any data breach, including notification requirements where mandated by law.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will investigate your complaint and respond to you in writing, setting out the outcome of our investigation and any steps we will take. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Data Deletion and Retention: To request deletion of your data or opt-out of communications, you may email us at legal@szns.solutions or use any unsubscribe mechanisms in our communications. We may need to request specific information from you to verify your identity. Please note that deletion requests may be subject to our retention policies, legal obligations, and legitimate business interests, and some information may be retained as described in the "How Long We Keep Your Personal Information" section.
Right to Object: You may object to our processing of your personal information based on legitimate interests. We will consider your objection but may continue processing where we have compelling legitimate grounds or legal requirements.
Restrictions on Rights: Your rights may be limited in certain circumstances, such as where fulfilling your request would compromise others' privacy, violate law, or interfere with legal obligations. We reserve the right to verify your identity and deny requests as permitted by applicable law.
We use automated tools including cookies, web beacons, tracking pixels, local storage, session storage, and similar technologies to collect data from our Portal. This information may be shared with third-party service providers for various purposes including analytics, security, fraud detection, advertising, personalization, and service improvement.
Cookies are small text files placed on your device when you visit a website. They help us understand site usage, facilitate navigation, remember preferences, maintain sessions, and enhance your browsing experience.
Session Cookies: Temporary cookies that expire when you close your browser.
Persistent Cookies: Remain on your device until deleted or expired (may remain for months or years).
First-Party Cookies: Set directly by SZNS Solutions to recognize your device on our Portal.
Third-Party Cookies: Set by our partners and service providers for analytics, advertising, and social media features.
Essential Cookies: Necessary for our Portal to function and provide services, such as secure access, authentication, payment processing, and core functionality. Refusing these cookies may prevent you from using the Portal or certain features.
Performance and Functionality Cookies: Enhance Portal performance, functionality, and user experience. Without them, some features may be unavailable, performance may be degraded, and we may not be able to remember your preferences.
Analytics and Customization Cookies: Collect data to understand Portal usage, measure marketing effectiveness, conduct A/B testing, and customize your experience. These help us improve our services, understand customer behavior, and optimize our business operations.
Advertising Cookies: Make advertisements more relevant by tracking your browsing behavior, preventing repetitive ads, measuring ad campaign effectiveness, and ensuring proper ad display. May select ads based on your interests and online activity. We may use Google advertising features, Meta pixels, and other advertising technologies for remarketing, lookalike audiences, and impression reporting.
Social Media Cookies: Allow you to share content and interact with social media platforms. These cookies may track your activity across sites.
Beyond cookies, we use:
Pixel Tags/Web Beacons: Invisible images embedded in webpages and emails that track views, clicks, and engagement.
JavaScript: Code that executes in your browser to collect interaction data and enable Portal functionality.
Local Storage Objects (LSOs): Browser storage that persists data locally on your device, similar to cookies but with greater capacity.
Session Storage: Temporary storage that clears when you close your browser.
Device Fingerprinting: Techniques that collect device characteristics to create a unique identifier for fraud prevention, security, and analytics.
Canvas Fingerprinting: Technology that uses HTML5 canvas to collect device characteristics.
Browser Caching: Storage of Portal elements on your device to improve performance.
Server Logs: Records of your interactions with our servers, including IP addresses, timestamps, and requested resources.
Meta Pixels and Similar Technologies: Track user actions on our Portal and target ads on platforms like Facebook, Instagram, and other social media. By using our Portal, you consent to this tracking and data sharing with these platforms.
Analytics Platforms: We use comprehensive analytics platforms (such as Google Analytics, Mixpanel, Amplitude, or similar) that may use multiple tracking mechanisms to collect detailed usage data.
You can manage cookies and similar technologies through:
Cookie Consent Banner: We may display a notice explaining cookie use and requesting consent for non-essential cookies where required by law.
Browser Settings: Most browsers allow you to view, manage, delete, or block cookies. Check your browser's help section for instructions. Note that blocking cookies may impair Portal functionality.
Privacy Browsers and Extensions: Use browsers with enhanced privacy features (such as Brave, Firefox Focus) or extensions (such as Privacy Badger, uBlock Origin, Ghostery) to block certain tracking technologies.
Google Analytics Opt-Out: Install the Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout
Mobile Device Settings: Adjust your mobile device settings to limit ad tracking and restrict access to device identifiers:
- iOS: Settings > Privacy > Tracking
- Android: Settings > Privacy > Ads
Industry Opt-Out Tools:
- Digital Advertising Alliance: http://optout.aboutads.info
- Network Advertising Initiative: http://optout.networkadvertising.org
Do Not Track Signals: Some browsers offer "Do Not Track" (DNT) signals. We currently do not respond to DNT signals, though we may do so in the future. Learn more at http://www.allaboutdnt.com
Implications of Declining Tracking: If you decline or block cookies and tracking technologies, you may experience:
- Inability to log in or access certain features
- Need to re-enter information on each visit
- Loss of personalization and preferences
- Degraded Portal performance
- Inability to complete transactions or use core functionality
- Less relevant advertising (though you will still see ads)
Please note that opt-out mechanisms are device and browser-specific, so you must configure settings separately for each device and browser you use.
Our Portal may link to external sites, services, and blockchain explorers that are not operated by us. Please be aware that we have no control over the content, privacy practices, and policies of those sites and services, and we cannot accept responsibility or liability for their practices.
Third-party blockchain networks, wallet providers, exchanges, and other Web3 services have their own terms and privacy policies. Information recorded on public blockchains is generally permanent and publicly accessible.
Data Controller: SZNS Solutions LLC is the data controller responsible for your personal information under this Privacy Policy as defined by the General Data Protection Regulation (GDPR) and UK GDPR.
Legal Basis for Processing: We process your personal information under the following legal bases:
- Contractual Necessity: To operate our Portal, provide services, and fulfill our contractual obligations to you
- Legitimate Interests: For business operations, research and development, marketing, analytics, fraud prevention, security, network and information security, and other business purposes, unless your fundamental rights and freedoms override these interests
- Legal Obligations: To comply with laws, regulations, and legal processes
- Consent: Where you have provided explicit consent (which you may withdraw at any time without affecting the lawfulness of processing based on consent before its withdrawal)
- Vital Interests: To protect vital interests of you or another person
- Public Interest: Where processing is necessary for tasks carried out in the public interest
Use for New Purposes: If we intend to process your personal information for a purpose other than that for which it was collected, we will notify you of the new purpose and the legal basis for processing, unless the new purpose is compatible with the original purpose.
Special Categories of Personal Information: Please avoid providing special category data (such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data, health data, or data concerning sex life or sexual orientation) unless specifically requested or necessary for our services. If you do provide such information, we will treat it in accordance with applicable law, which may require explicit consent.
International Transfers: Your personal information may be transferred to and processed in countries outside the EEA, Switzerland, and UK that may not provide equivalent data protection. Where required, we will implement appropriate safeguards such as Standard Contractual Clauses (SCCs), adequacy decisions, or other approved mechanisms. You may request information about the safeguards we use by contacting us.
Automated Decision-Making: We may use automated decision-making, including profiling, for purposes such as fraud detection, risk assessment, and service personalization. Where such processing produces legal or similarly significant effects, you have the right to request human intervention, express your point of view, and contest the decision.
Your Rights Under GDPR: You have the right to:
- Access: Request confirmation of whether we process your data and obtain a copy
- Rectification: Correct inaccurate or incomplete personal data
- Erasure: Request deletion of your personal data in certain circumstances
- Restriction: Restrict processing of your personal data in certain circumstances
- Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller
- Object: Object to processing based on legitimate interests or for direct marketing purposes
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
- Lodge a Complaint: File a complaint with a supervisory authority
To exercise these rights, contact us at legal@szns.solutions. We will respond within one month, which may be extended by two additional months for complex requests. We may request information to verify your identity before processing your request.
We may decline requests where permitted by law (for example, where disclosure would adversely affect others' rights or where we have compelling legitimate grounds that override your rights). We will explain the reason for any refusal.
Supervisory Authority: You have the right to lodge a complaint with your supervisory authority. Contact information for EEA, UK, and Switzerland data protection authorities can be found at:
- EEA: https://edpb.europa.eu/about-edpb/board/members_en
- UK: https://ico.org.uk
- Switzerland: https://www.edoeb.admin.ch
Data Retention: We retain personal information as long as necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, enforce agreements, and for other legitimate business purposes. When no longer needed, we will delete or anonymize data, or securely archive it until deletion is possible. Some data may be retained in backup systems for a reasonable period.
This notice applies to residents of U.S. states with comprehensive privacy laws, including:
- California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
- Colorado Privacy Act (CPA)
- Connecticut Data Privacy Act (CTDPA)
- Virginia Consumer Data Protection Act (VCDPA)
- Utah Consumer Privacy Act (UCPA)
- Oregon Consumer Privacy Act
- Texas Data Privacy and Security Act (TDPSA)
- Montana Consumer Data Privacy Act
- Delaware Personal Data Privacy Act
- Iowa Consumer Data Protection Act
- Tennessee Information Protection Act
- Any other applicable state privacy laws
We collect, use, and may disclose the following categories of personal information:
- Identifiers: Name, alias, postal address, email address, account name, social security number, driver's license number, passport number, IP address, device identifiers, blockchain wallet addresses, or other similar identifiers
- Personal Information under Cal. Civ. Code § 1798.80: Name, signature, address, telephone number, bank account number, credit card number, debit card number, or any other financial information
- Protected Classifications: Age, citizenship status, marital status, or other legally protected classifications (we generally do not collect this, but it may be provided)
- Commercial Information: Records of products or services purchased, obtained, or considered, payment records, invoice data, transaction histories, or other purchasing or consuming histories or tendencies
- Biometric Information: We do not intentionally collect biometric information
- Internet or Network Activity: Browsing history, search history, information regarding interaction with our Portal or advertisements, device information, log data
- Geolocation Data: Physical location or movements derived from IP address or device location services
- Audio, Electronic, Visual, or Similar Information: Audio recordings of customer service calls (where legally permitted and with notice), photographs, videos
- Professional or Employment Information: Current or past job history, business contact information, professional affiliations
- Education Information: We generally do not collect education information unless provided by you
- Inferences: Profiles reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes derived from any of the above categories
- Sensitive Personal Information: Account log-in credentials, financial account numbers, payment card numbers with security codes, precise geolocation, racial or ethnic origin (if voluntarily provided), contents of mail/email/text messages (where we are not the intended recipient), genetic data (if voluntarily provided), biometric data (if voluntarily provided), health information (if voluntarily provided), sex life or sexual orientation information (if voluntarily provided)
For detailed information about sources and uses of these categories, see the "Information We Collect" and "Collection and Use of Information" sections above.
We retain each category of personal information for as long as necessary to fulfill our business purposes, comply with legal obligations, and as described in the "How Long We Keep Your Personal Information" section above. Retention periods vary by data category and purpose but may extend indefinitely for certain business records, transaction data, and archived information.
We collect and use personal information for the business and commercial purposes described throughout this policy, including:
- Performing services including maintaining accounts, processing transactions, customer service, and authentication
- Security and fraud prevention
- Debugging and error repair
- Marketing and advertising
- Analytics and business intelligence
- Research and development
- Quality assurance
- Compliance with legal obligations
- Any other purposes described in this policy
We collect personal information from:
- Directly from you
- Automatically through your use of our Portal
- From third-party sources including data brokers, service providers, business partners, public records, social media platforms, blockchain networks, and marketing data providers
We disclose personal information to the categories of third parties described in the "Disclosure of Personal Information to Third Parties" section above, including service providers, business partners, affiliates, professional advisors, government entities, and parties involved in business transactions.
Important Notice: While we do not currently sell personal information for monetary consideration, we may share personal information with third parties for purposes that could be considered "selling" or "sharing" under certain state laws, including:
- Sharing data with advertising networks and platforms for targeted advertising
- Sharing data with analytics providers that may use it for their own purposes
- Sharing data with marketing partners
- Sharing data with data brokers or enrichment services
If we engage in such activities, you have the right to opt-out. We do not have actual knowledge that we sell or share personal information of individuals under age 16.
Opt-Out of Sale/Sharing: To opt out of the sale or sharing of your personal information, contact us at legal@szns.solutions with "Do Not Sell/Share My Personal Information" in the subject line, or use any opt-out mechanism we provide.
Depending on your state of residence, you may have the following rights:
- Right to Know: Request disclosure of categories and specific pieces of personal information we have collected about you, the sources, purposes, and categories of third parties with whom we share it
- Right to Access: Obtain a copy of your personal information
- Right to Correct: Request correction of inaccurate personal information
- Right to Delete: Request deletion of your personal information, subject to certain exceptions
- Right to Data Portability: Request personal information in a portable format (where required by law)
- Right to Opt-Out of Sale/Sharing: Opt out of the sale or sharing of your personal information for targeted advertising
- Right to Opt-Out of Profiling: Opt out of profiling in furtherance of decisions that produce legal or similarly significant effects (where applicable)
- Right to Limit Use of Sensitive Personal Information: Limit our use of sensitive personal information to certain purposes (where applicable and required by law)
- Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights
Exercising Your Rights: To exercise these rights, contact us at:
- Email: legal@szns.solutions
- Include your full name, email address, state of residence, and a description of your request
- We may need to verify your identity before fulfilling your request
Verification Process: We will verify your identity using information we have on file. For deletion requests or requests involving sensitive information, we may require additional verification. You may designate an authorized agent to make requests on your behalf, but we may require proof of authorization and may still need to verify your identity directly.
Response Timing: We will respond to verifiable requests within 45 days, which may be extended by an additional 45 days when reasonably necessary with notice to you.
Appeals: If we deny your request, you may appeal the decision by contacting us at legal@szns.solutions with "Privacy Request Appeal" in the subject line. We will respond to appeals within the time required by applicable law.
Shine the Light Disclosure (California Residents): California Civil Code Section 1798.83 permits California residents to request information regarding disclosure of personal information to third parties for their direct marketing purposes. We may share personal information with affiliates and third parties for marketing purposes as described in this policy.
California Privacy Rights Act (CPRA) Additional Disclosures:
- We retain personal information as described in the "How Long We Keep Your Personal Information" section
- We may use sensitive personal information for purposes permitted under CPRA
- We do not process personal information for purposes of targeted advertising of individuals we know are under 16 years of age
We may offer financial incentives, discounts, or benefits in exchange for collecting, retaining, or sharing personal information. The value of your personal information is reasonably related to the value of the benefit offered. You may opt into or opt out of financial incentive programs at any time. Details of any current programs will be provided at the time of enrollment.
We reserve the right to modify this privacy policy at any time, at our discretion, to reflect updates to our business processes, current acceptable practices, legal or regulatory changes, or for any other reason.
If we change this privacy policy, we will post the updated version on this page and update the "Last updated" date at the top. If changes are significant or materially reduce your rights, or if required by applicable law, we will:
- Provide more prominent notice (such as email notification or a pop-up notice on the Portal)
- Obtain your consent where required by law
- Provide you the opportunity to opt out of new uses of your information where required by law
Your continued use of our Portal after changes become effective constitutes acceptance of the revised policy unless you opt out or withdraw consent as required by law.
We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and protect your information.
No Waiver: Our failure to exercise or enforce any right or provision of this privacy policy does not constitute a waiver of such right or provision.
Severability: If any provision of this privacy policy is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Assignment: We may assign or transfer our rights and obligations under this privacy policy to any third party without notice or consent.
Entire Agreement: This privacy policy, together with our Terms of Service, constitutes the entire agreement regarding privacy and supersedes all prior agreements or understandings.
Governing Law: This privacy policy is governed by and construed in accordance with the laws of the jurisdiction where SZNS Solutions LLC is registered, without regard to conflict of law principles.
Interpretation: In the event of any ambiguity or conflict in this policy, the interpretation that provides SZNS Solutions LLC with greater flexibility and protection shall prevail.
For any questions, concerns, requests, or complaints regarding your privacy or this privacy policy, please contact us at:
SZNS Solutions LLC
Email: legal@szns.solutions
Postal Address: 1950 Opportunity Way, Ste 920, Reston, VA 20190
We will make reasonable efforts to respond to your inquiry within a reasonable timeframe as required by applicable law.
If you are unsatisfied with our response, you may have the right to lodge a complaint with your local data protection authority or supervisory agency.
*This Privacy Policy is effective as of the "Last updated" date and applies to all information collected by SZNS Solutions LLC through the SZNS Solutions Web3 Payments Portal and related services.*